Returns Policy for THERQUINAL

At THERQUINAL, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.

Time Frame for Returns

You have 30 days from the date of receipt to return any items purchased from THERQUINAL. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging.

Return Procedure

1. Contact our customer service team at support@therquinal.com to initiate the return process.
2. Once your return is approved, you will receive instructions on how to proceed with the return.
3. Pack the item securely in its original packaging, including any accessories, manuals, or documentation that came with it.
4. Ship the return package using a traceable shipping method to our return address, which will be provided by our customer service team.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the amount of time it takes for the refund to reflect on your account may vary depending on your financial institution.

Non-Returnable Items

• Gift cards
• Downloadable software products
• Certain health and personal care items

Exchanges

If you received a defective or damaged item, please contact us immediately to arrange for an exchange. We will cover the shipping costs for the replacement item.

Contact Us

If you have any questions about our returns policy, do not hesitate to contact our customer service team at support@therquinal.com or call us at +1 (800) 123-4567.